After coffee, everyone went back to their own work. For Margreet that consisted of hanging up the laundry and then continuing with her embroidery. When she got home, Elly was already upstairs painting and Huib had continued making a base for the website. She wrapped her arms around him from behind as she watched along. The basic menu contained three more pages besides a Home page: Margreet's wall tapestries, Elly's murals, Huib's woodwork.
"This is just preparation though, I'm not opening up any pages yet," he said.
"So can you open and close them page by page?" asked Margreet in surprise.
"Yes, super simple, they have made this program really nice. Child can do the laundry, Huib can make a website!" Smiling, he showed her how it worked, opening and closing it, adding pictures and text.
"Handy, really cleverly put together. Is this really free?"
"Yes, this what I'm doing now is free. If we want to start selling from the website, where customers can place an order on the site itself, then we need to expand, and that will cost a few euros per month. But to start with, this seemed like a great solution. It actually comes down to the same thing as what we are planning to do with that little store. Here on the Home Page, I'm going to explain how we work, from our inside. I'll also refer to our personal pages here for contact information, for those who want to commission a tapestry, a mural or something from my woodwork. I think it would be helpful to create a business email address for each of us soon."
"I think it's all super nice, actually unbelievable that all this is possible. You know what, I'm going to continue working on my tapestry, the sooner we'll know if this is really my thing."
Margreet already wanted to walk to the hobby room, but Huib stopped her. "Feel good, do you think you want to do this more often, much more often?"
"I don't need to feel for that anymore, I've already felt that. I feel completely at one with it, this is what I want to do. But I find the idea of making it for other people exciting, because I've only just started and I don't know what the result will be. And we're also having a baby, and I have my job at the guesthouse, and I think I want to make more clothes too. I feel, that all together it will be too much, that I won't be able to meet the expectations, that I won't be able to stand it."
Huib nodded reassuringly, "Expectations of customers... those are their expectations. What you can do is give them clarity about what is or is not possible. If you get an assignment shortly before you give birth, you may email back, that you would love to do it, but that you have less time in the first few weeks because you are expecting our baby at any moment. Something like that, you can just be honest with people."
"But then if they drop out?"
"Then they are out of luck, they are going to miss a very special work of yours. And another client will come along for you. And if you don't have an order at an empty moment, you can just start a new tapestry yourself, and then we'll put pictures of it on the website, with a number. Then people can email you if they want to buy it. A kind of spare work, not necessarily aimed at the buyer who asks you, but at those who are touched by it. You can make such tapestries on your own time, if you feel like it and have more free time than you like!"
Margreet laughed, "The way you bring it, life is simple, much more relaxed! I think it is a little difficult to indicate to a customer that there is a waiting period or something like that, I am used to selling 'yes' to everyone. I am simply a people-pleaser... but I believe that I am going to get rid of that, so that I can do what I need to do in that area as well. And now I'm going to continue with my tapestry, great, just over an hour to go!"
She gave Huib a kiss and walked almost hopping to the hobby room, where her sewing and embroidery stuff was waiting for her.
Huib watched her, smiling broadly....
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